© Teesdale Felt 2019

Postage and Deliveries

UK Orders

All goods delivered to the UK (including Channel Islands) are sent either by Royal Mail or DPD Monday - Friday (excl Bank Holidays).

Royal Mail 1st Class Post: £2.95 or free for orders of £45 or more. Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. Royal Mail 1st class post is not a guaranteed next day service, though most orders do arrive next day, or within a couple of days . However, please allow 10 working days for delivery (this is a time limit imposed by Royal Mail, not ourselves). Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands). For large, heavy or high value orders we reserve the right to upgrade delivery from 1st Class Post to an insured next-working-day courier service at no extra cost.

 

Return and Refund Policy

I gladly accept returns, exchanges and cancellations

Contact me within: 14 days of delivery

Send items back within: 30 days of delivery

Request a cancellation within: 1 hour of purchase

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.